Returns

 

Situations where only partial refunds are granted:

1. Any item not in its original condition, is damaged or is unable to be resold for reasons not due to our error.

2. Any item that is returned more than 30 days after delivery. 

How to return your product:

1. Please send your parcel back to the address listed below.

2. Once the return is received, the warehouse will inspect it. If the product is not in perfect condition or has been worn, we will not be able to refund you.

3. Please allow 3-5 working days for us to process your return. If the return passes inspection, we will issue the refund to the account you made payment through. Payment can take between 4-6 working days. Please note that shipping is non-refundable.

4. Please note we do not offer free returns or the return cost of sending goods to us.

Returns must be delivered back to:

Stock Consolidation Ltd
Unit 55-62 Oakhill Trading Estate
Devonshire Road
Worsley
Manchester
M28 3PT

Please note, once the cellophane has been removed from products and have been opened and or used, they are no longer eligible for returns/exchanges.  

Damaged Products. Products will be your responsibility from the time of delivery. Therefore, if the packaging is damaged at the time of delivery, please check the package in the presence of the carrier in order to verify the condition of the goods. If the goods are damaged please send pictures to hello@filterbymollymae.com and a member of the customer services team will be in touch to resolve the issue.