The Filter Club is our loyalty programme, designed to thank customers for shopping with Filter.
As we prepare for the next stage of the Filter customer experience, the programme is no longer accepting new members or awarding new points. Existing members can continue to redeem any available points until 30 November 2026.
The Filter Club is now closed to new members.
Yes. Existing members can log into their account to view their available points and redeem eligible rewards before30 November 2026.
Log into your account and visit your loyalty dashboard to view your points balance and available rewards.
Earning Points
No.
The earning side of the Filter Club has now closed. Existing members can continue redeeming previously earned points until 30 November 2026.
No.
Purchases made after the programme changes no longer earn loyalty points.
Redeeming Points
Yes.
Any points already in your account can continue to be redeemed until 30 November 2026.
No, loyalty redemptions cannot be combined with discount codes, free gifts, or multi-buy offers.
All remaining Filter Club points can be used until 30 November 2026.
After this date the current programme will end as we introduce a new customer experience.
Yes, where your selected reward allows.
No.
Filter Club rewards are only available when shopping directly through our website.
No, loyalty points cannot be applied to shipping fees.
Points & Expiry
Any points already in your account can continue to be redeemed until 30 November 2026.
Points earned from that order will be removed from your account.
No, points are non-transferable and can only be used by the account holder.
Account Issues
Email hello@filterbymollymae.com with your order details and our team will help.
Technical / Platform
Always use the same email address you registered with.
Yes, your loyalty account is accessible on any device via our website.
Choosing a selection results in a full page refresh.
